History of the Clinic
Established in 1946, Witkoppen Health and Welfare Centre (Witkoppen) is a South African non-profit organization specializing in the provision of comprehensive primary healthcare and social services to mostly impoverished residents of informal settlements in the far northern areas of Johannesburg. The organization is a registered Non-Profit Company (NPC) with Section 18A tax exemption status. Witkoppen is also an exempted micro enterprise Level 1 Broad-Based Black Economic Empowerment contributor, with a certified beneficiary base of more than 99% black beneficiaries. Witkoppen is a trusted partner of the Gauteng Department of Health (GDoH) for over 25 years. Some of Witkoppen's exceptional achievements in partnership with GDoH include training of nurses to initiate and manage patients on antiretroviral treatment (NIMART), on-the-job training and mentoring of pharmacy assistants and expanded public works programme cadres.
Witkoppen was established by three public-spirited nurses in response to grave lack of healthcare and welfare services in the area, and has transformed over the years to become a facility of choice providing essential primary healthcare and social services to mostly indigent locals regardless of race, gender or creed. We currently serve a population of over 1.4 million residents. Between January and December 2018 alone, 107 793 patient consultations were conducted both at the facility and in community.
We want to be the best primary healthcare (preventative and
curative) and social service provider in South Africa that researches,
innovates and responds to evidence-based best practice.
We exist to provide excellent, patient-centric primary
healthcare and social services in response to the needs of our community,
especially those without medical insurance. We leverage our influence beyond
service delivery – to improve healthcare across South Africa.
Culture and Values
- We act with compassion, care and humanity.
We do not discriminate
We show pride in our work, conducting ourselves professionally and with
We practice prevention rather than cure
We guarantee good corporate governance and financial prudence
We are always learning – innovation and agility are characteristics we value
We are always teaching – empowering and educating our employees and
stakeholders to increase collective impact.
Witkoppen provides comprehensive, curative, promotive, and preventative primary healthcare in response to the changing needs of the community. We provide health and social services under one roof at a nominal cost inclusive of all medications to patients who can afford it, or free of charge to those who cannot.
With the constantly increasing rural-to-urban migration patterns, the need for medical, psychosocial and social services provided at Witkoppen is always increasing. On average, Witkoppen provides comprehensive primary healthcare services to over 8 500 patients each month - that is an average of 425 patients every workday! Essential services provided by Witkoppem include but are not limited to HIV and TB screening and testing, care, treatment and supprt, screening and treatment of chronic medical conditions, mental health, maternal and child health, care and support to over 540 orphans and vulnerable children. In addition to the main facility situated at 105 William Nicol Drive, Fourways, there are 3 community-based satellite sites in the informal settlements of Msawawa, Thabo Mbeki and Diepsloot.
As at December 2018, Witkoppen had a staff complement of over 170 personnel including stipend workers.
The multidisciplinary team consists of Doctors, Primary Health Care Nurses, Auxiliary Nurses, Professional Nurses, Social Workers, Dietician, Counselling Psychologist, Counsellors, Pharmacists, Pharmacy Assistants, Data Capturers and Financial & Administration support staff.
Proof of Capacity
We have been in operation for over 70 years. The communities we serve acknowledge the important role we play in providing accessible, high-quality, affordable integrated medical and social services.All our projects are donor-funded hence we pay particular attention to good corporate governance and effective financial management.
- Anova Health Institute, for HIV/AIDS programme and capacity building of the Department of Health.
- The Department of Health
- The Department of Social Development.
- Discovery Foundation
- The Gift of HOPE
- Adcock Ingram
- National Lotteries Commission
- Drs Bloch and Partners, Radiologists at Sandton Clinc, for chest X-rays.
What Makes Witkoppen Different?
- Our holistic approach to care, treatment and support, where we first address the medical and social needs of the patient and then address these needs in relation to the patient and his/her family.
- We facilitate continuum of care through partnerships and referrals, thereby further enhancing quality of life.
- Our public/private partnership initiatives.
- Our ongoing collaborations with other civil society organization.
- Witkoppen is unique in that we are the only facility offering comprehensive health and welfare services in Region A.
Caseload Statistics for 2018
- Patient visits:
- 100 560 total
- 34 975 preventative care
- 61 399 curative care
- 8 693 chronic care
- 78 635 HIV care visits
- 9 910 Antenatal visits
- HIV tests:
- 14 161 adults (16% positive)
- 5 441 children under 15 years (0,9% positive)
- 3 643 pregnant women (16% positive)
- HIV care & support to 7 153 patients:
- 6 811 men and women
- 342 children
- Life-saving antiretroviral treatment initiated for 3 436 patients:
- 1 856 men and women, incl. 414 pregnant women
- 55 children, incl. 14 babies under 1 year
- 566 patients started on TB treatment
- 6 092 Child immunizations
- 78 036 Prescriptions issued
- 521 Identified orphans and vulnerable children (OVCs) monitored regularly
- Average of 81 children attending 3 kids groups every afternoon
- Around 300 home visits each month
Monitoring and Evaluation
Monitoring of the Witkoppen's programs is completed routinely, with data sheets detailing pertinent indicators collected daily and processed electronically by our experienced data capturers. Statistics are submitted to different donors on a monthly, quarterly and biannual basis depending on their requirements. The Senior Management Team meets monthly to evaluate program implementation and financial performance of each donor-funded project. Recommendations are discussed at our quarterly Board meetings. In addition, regular consultative meetings are held with community leaders and other stakeholders to ensure program planning, design and implementation sufficiently addresses needs of our communities.